Stowhealth Website Terms and Conditions

Advice presented on this website is for information only and is not intended as a substitute for seeking professional medical advice.

​Privacy Notice

The purpose of this notice is to inform you of the type of information that the surgery holds; how that information is used; who we may share that information with; and how we keep it secure and confidential.

Suffolk Primary Care Partnership has a duty to ensure that your personal data is kept confidential, secure and used appropriately. We are registered with the Information Commissioner’s Office as a Data Controller and our registration number is (ZA239901)

If you have any questions or wish to make a request in relation to your information, please email or contact us at;

Data Protection Officer, Suffolk Primary Care,

Combs Ford Surgery, Combs Lane, Stowmarket IP14 2SY

Suffolk Primary Care Partnership aims to provide you with the highest quality health care. To do this we must keep records about you, your health and the care we have provided or plan to provide to you.

Your doctor and other health professionals caring for you, such as nurses or physiotherapists, keep records about your health and treatment so that they are able to provide you with the best possible care.

​What kind of information do we use?

There are different types of information collected and used across the NHS. It should be noted that information that cannot identify an individual does not come under the Data Protection Act 2018.

We use the following types of information/data:

1. Anonymised data, which is data about you but from which you cannot be personally identified

2. De-identified data with pseudonym identifier, which is data about you but we are able to track you through the patient pathway without using your personal information, and you cannot be personally identified

3. De-identified data with weakly pseudonym identifier such as the NHS number. We use this to link two or more types of datasets together using your NHS number

4. Personal data which you can be personally identified from (this includes information such as your name and address)

5. Special category data which tells us something about you (this includes information such as your ethnicity and health information)

We will only use information that may identify you (known also as personal confidential data) in accordance with the: Data Protection Act 2018 – The Data Protection Act requires us to have a legal basis if we wish to process any personal information.

Keeping your details safe

Click here for our full Privacy Policy

Stowhealth do not collect any personal information about you when you visit this website unless you submit such information via a form on this site. If you choose to provide us with your personal information on the Web, we may use it to better understand and improve on the services that Stowhealth and its web site offer.

We do not sell any personal information to other companies or third parties.

We do not use your name, address, email address, or phone number to deliver Internet ads or unsolicited mail.

By using this Web site, you consent to the terms of our Privacy Policy and to our processing of personal information for the purposes given above.


All links on this website are provided for information only. We do not accept responsibility for or endorse the content of linked websites. Any websites linked to from this site are not covered by these terms and conditions and you should check the terms and conditions and privacy policy of any site you visit by following a link from this website.

Telephone system

Stowhealth records all incoming and outgoing telephone calls for training and quality purposes.

Use of cookies by the Stowhealth website

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

For more information on cookies go to:

The cookies used on the Stowhealth site are:

  • Google Analytics cookies
  • Google Maps cookies
  • Session cookies

Google Analytics:

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

These are:

Google Maps:

We use Google Maps to show the location of our offices to you. Google uses cookies to remember settings about the embedded map.

The names of the Google Map cookies are:

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