When a request is made your computer medical records are consulted to see if you are due for a review and to check the items you have requested are still on your repeat medication list.

If your review is due the Doctor is asked if the repeat can safely be given before you need to be seen. If items requested are not on your repeat medication list the Doctor will need to review this request and you may be contacted.

Some medications are not kept in stock and are ordered specifically for you from the wholesaler

When the medication is dispensed it is checked for accuracy by a second Dispenser/Pharmacist. The prescription also has to be checked and signed by the Doctor.

Time needed for Pharmacies to collect repeat prescription forms from the Surgery. (Frequency varies)

The drug is unusual and our Wholesaler may need to order it from another Supplier

The Hospital has changed your medication and we have not yet been informed. Sometimes discharge information and outpatient letters do not arrive as quickly as we would like!

The table below is a guide to when your prescription should be ready for collection.