We have moved to a new system called Systmonline which will enable patients to book telephone appointments, blood tests, order repeat prescriptions and view your results online. 

On your next visit to the surgery, we recommend that you ask a receptionist for access to Systmonline.  For security reasons, to access the system you must first prove your identity to the reception staff who will then supply a registration document, personalised access code and full details on how to access the system.

You can only apply in person and we will require 2 forms of identification (one must be photo-ID)  for the person making the application.  Once a patient reaches their 16th Birthday they will be required to register themselves for an access code, to comply with confidentiality regulations.

Please feel free to pop in at any time to get started.  Our patient receptionist will be happy to talk you through the process.


Who can see my health record?

To treat you safely and well, it is important that professionals you see can access your health record. Only by letting your GP surgery know it is ok will your notes be available to be seen by other professionals such as hospital clinicians, paramedics or district nurses.

How do I make my record available to health professionals?

Simple.  Click on icon below, print off the form and hand it into the Stowhealth Reception Team.  There are two ways that this sharing can happen and it’s important you understand what they are so you can make the right decision for you.




Why not try the umotif Stowhealth Tracker app?

Search for the 'uMotif' app on Google play or the App Store and enter code: stow100

Follow the screen-by-screen guide to download the app.


Use the tracker app to:

  • Understand what causes changes in your symptoms
  • Think about how this related to your treatment
  • Carry the app with you to record important changes in your symptoms when they occur
  • Have more informed conversations with your nurse, doctor and pharmacist

If you need any help, just pop into the surgery.

GP+ Appointments

Suffolk GP+ is for people who urgently need a doctor’s appointment or are unable to see their GP during normal GP hours.

Appointments can be made via Reception during our usual opening hours. Please note: patients cannot refer themselves to this service.

The service is staffed by local Suffolk GPs and Nurse Practitioners in Ipswich, Felixtowe, Stowmarket, Leiston and Wickham Market and is an NHS service delivered by the Suffolk GP Federation.

You will be given a booked appointment and will be seen by a suitable local GP or nurse who will have access to your medical records (once consent is given).